All teams need to reflect on what happened in the past in order to improve. This can be an end-of-project wash-up meeting, post iteration review, or any other convenient point in a project to reflect and adapt.

Often it is better to bring in a third party to run these kinds of reflective events so that everyone feels they can contribute freely and honestly. We have extensive experience of running retrospectives and have a portfolio of techniques that will help identify key issues quickly, without conflict and without compromising our neutrality.